Richard Wood, Head of Europe – FI & NBFI at PagoNxt Payments, on the rise of embedded insurance

As 2026 kicks off executives will once again be asked what moving, what’s shaking, and what will fade away in insurance. But what’s changing fastest in insurance isn’t the product itself, but when, where and how policies are sold. Thanks to the rise of Embedded Insurance, this is now happening at the exact moment a customer commits to a purchase. In its simplest definition, Embedded Insurance combines coverage or protections within the purchase of a product or a service itself, offered in real-time at the point of sale.

This distribution model offers enormous potential. According to McKinsey, by 2030 around 25% of all personal lines premiums could be purchased via embedded propositions, representing over $700 billion in gross written premiums in property and casualty alone (Source: McKinsey, via Deloitte). Consumers are drawn towards comprehensive, connected solutions rather than standalone products, and it’s this that is making Embedded Insurance such a hot topic in the industry. For perhaps the first time in its history, protection is genuinely being matched with real-world behaviour

Simply by making coverage easier to purchase, Embedded Insurance is likely to play a key role in helping to close the global insurance protection gap (the gap between economic losses and those that are insured), which has widened over recent years (Source: Swiss Re Group). Equally, traditional insurance has failed to win over younger generations (Source: LIMRA), with many citing a perceived cost, lack of clarity and distrust as reasons they’re not buying. Without reinvention, the insurance industry risks a dramatic contraction from missing out on an entire generation.

Why Partnerships are Key to Success

To make purchasing a new policy as convenient and seamless as possible, partnerships that blend platforms, insurers, and service providers into cohesive ecosystems are essential. By definition, no single organisation can control the full journey. Insurers don’t own the digital moments where customers make decisions. Platforms can surface offers at scale, but need regulated partners they can trust.

Partnerships reshape the economics of insurance. Embedded channels reduce acquisition costs, open new demographics – particularly younger, underinsured consumers – and create conditions for personalised pricing based on real behaviour, not broad assumptions.

The payment is where any buyer’s intent is clearest, context is richest, and risk is most visible. Insurers can’t reach that moment alone, and platforms can’t underwrite it. Payments providers are the connective tissue. For merchants, payments are where the relationship is strongest. Surface the right protection there and it doesn’t feel like an upsell. Instead, it builds trust, supports conversion, and gives retailers something competitors can’t easily replicate.

What separates a great payments partner from an average one is the ability to bring clarity, compliance and context to the transaction. That means handling customer authentication cleanly, settling funds quickly and maintaining resilient infrastructure that can cope with real-time flows. It also means surfacing protection responsibly, with transparent consent that removes the ambiguity that deters younger generations.

Payments partners able to offer real-time validation, cross-border settlement support, and reliable fraud-screening at scale become central to delivering embedded protection that actually works.

Where Payment-Led Ecosystems will Go Next

The next phase will see protection woven even deeper into payments infrastructure. Transaction-level insight will enable personalised cover bundles. Cross-border settlement will remove friction from claims in travel and logistics. Real-time rails, meanwhile, will make instant payouts a norm. SEPA Instant will only accelerate this shift. As near-instant euro transfers become standard across Europe, the expectation for equally instant premium collection and claims payment will rise, pushing Embedded Insurance even closer to the transaction.

Regulators will pay close attention, as they should. Strong governance, transparent consent and clear communication must underpin every embedded journey. Regulation such as PSD2 and the newer DORA framework underline that operational resilience must be designed into every API call, every authorisation step, and every embedded offer.

As momentum gains, the payment process will be where trust, timing and technology converge. Overtime, protection will be seamless and efficient, but this will not happen in isolation. The next leap forward demands insurance ecosystems are built around the payment itself. This is exactly where insurers, platforms and payment providers will combine their strengths to offer protection that is timely, contextual and genuinely useful.

Learn more at pagonxt.com

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