Martijn Gribnauis, Chief Customer Success Officer at Quant, on why Agentic AI will redefine financial services

A recent Google Cloud survey showed that only 13% of finance organisations are currently using agentic artificial intelligence. This number needs to, and will rise when you consider that 88% of financial leaders are seeing ROI from generative AI already. Agentic is the next and most advanced evolution of artificial intelligence the world has ever seen. 

Agentic AI is not on the way. It is here and already reshaping how forward-leaning financial institutions operate. In 2026, for IT and finance leaders to build an insurmountable competitive lead they must deploy agentic AI in every area where it can safely and effectively create value. The institutions that hesitate will find their business models under threat from familiar competitors and newcomers alike.

Reinvention of Core Processes

Agentic AI is poised to reinvent core financial processes. Bookkeeping, record maintenance, and period-end close are nearing complete automation. Month-end processes that once required late-night, stress-filled marathons will evolve into continuous, largely automated cycles. IT teams will no longer spend evenings on high alert waiting for failures. 

This shift also frees IT leaders, finance teams, and operations functions from monotonous repetitive tasks. Instead of focusing on system uptime and manual reconciliation, they will collaborate with the C-suite on strategic initiatives that drive growth and revenue. 

Understanding Why Adoption Is So Low

Despite the promise of Agentic AI, there is understandable caution. Some 80% of organisations have reported ‘risky behaviour’ from AI agents, and in the world of finance that is an alarming number. Finance is one of the most regulated, risk-averse sectors in the world. The fear of losing control remains the primary reason so few in the industry have embraced Agentic AI.

Loss of control and fear of catastrophic error

Financial leaders fear that an autonomous system could go ‘off script’, mis-route payments, misinterpret rules, or inadvertently cause compliance breaches. In finance, even small errors can trigger major financial or regulatory consequences.

Security and data privacy concerns

Large AI models require huge quantities of sensitive data. Organisations worry about breaches, cyber-attacks, or manipulation. An AI agent with improperly configured permissions could, in theory, execute fraudulent transactions or expose confidential customer information.

Bias and fairness risks

If AI agents make decisions using incomplete or fragmented data, they risk perpetuating or amplifying bias. At scale, biased decision-making can undermine customer trust and expose firms to legal and regulatory challenges.

Regulatory ambiguity and audit difficulty

Regulators are still determining how to govern agentic AI. Some organisations fear that early adoption could unintentionally violate rules or create future audit vulnerabilities.

These fears are legitimate, but not insurmountable.

Tackling the Adoption Barriers: A Practical Blueprint for Finance Leaders

To capitalise on Agentic AI’s immense potential, leaders must take a structured approach grounded in business value, security, and trust.

1. Start With Clear, Measurable ROI and Efficiency Gains

In finance, adoption accelerates when decision-makers see proof of value.

Start by automating repetitive processes. Agentic AI can handle tasks like data entry, reconciliation, invoice matching, and initial fraud checks faster and more accurately than humans. This leads to reduced operational overhead as automation lowers labour costs, shortens processing times, and reduces error rates. Demonstrating these savings through case studies or internal pilots is critical to changing minds. 

AI agents can enable revenue growth by analysing huge data sets to identify new investment opportunities, optimise trading strategies, and generate personalised product recommendations. Each of these capabilities directly impacts top-line growth.

2. Strengthen Risk Management and Compliance Through AI

Agentic AI will improve risk management when deployed responsibly. This starts with real-time fraud detection. AI agents can monitor transactions continuously, identifying patterns that suggest fraud long before traditional systems would detect an anomaly.

Continuous monitoring is also incredibly helpful when it comes to compliance. AI agents excel at ensuring adherence to KYC and AML regulations. They can automatically maintain audit trails, identify missing documentation, flag anomalies, and escalate issues instantly.

Enhanced stress testing and scenario modelling can both be completed via Agentic AI. It can simulate complex market environments more dynamically than legacy tools, providing deeper insights into vulnerabilities and improving resilience. When showcased and presented in this context, agentic AI becomes a risk-reduction tool in the eyes of decision makers. 

3. Directly Address Security and Trust Concerns

Trust is the cornerstone of adoption. Implement enterprise-grade security architecture that includes encryption, secure APIs, strict access controls, and continuous monitoring of agent behaviour. And, use explainable and transparent AI systems (XAI) so your finance teams understand the reasoning behind decisions. XAI helps provide interpretable outputs that support auditability and regulatory compliance.

Start small with a controlled, low-risk pilot. A proof-of-concept in a non-critical workflow helps teams understand the technology, gather evidence, and build internal support before scaling. Produce numbers based reporting that speaks the language of the people who make the decisions. Show, don’t just tell them how agentic will move the business forward.

4. Highlight the Competitive Advantage

Agentic AI adoption is not just an efficiency upgrade. It is a competitive imperative. AI agents create faster innovation cycles by accelerating product development, service delivery, and operational improvements.

They also provide superior customer experience. From instant account servicing to personalised financial recommendations, Agentic AI delivers the speed, personalisation, and convenience customers expect. Plus, it scales exponentially. No matter how many people call in at the same time, an agentic agent will answer immediately. Agentic AI reduces up to 86% of time spent in complex workflows that were traditionally handled only by people. This will be huge in getting ahead of your competition. 

5. Build Momentum Through Internal Champions

Adoption increases when respected leaders advocate from within. Mid-level managers, AI-literate staff, or members of the C-suite who understand the technology can serve as champions. Use them and their beliefs to drive alignment, communicate benefits, and counter misconceptions. The more people from different departments and levels of the organisation that talk up the technology, the more likely you are to get buy-in. 

Your Time is Now

Agentic AI will redefine financial services. The organisations that act today will build capabilities, insights, and competitive advantages that late adopters will not be able to replicate. Finance leaders must begin asking where agentic AI can support their business, where it can remove friction, where it can unlock growth, and where it can transform operations. The firms that act now will lead the industry. Those that hesitate will not get the chance to catch up.

The only remaining question for finance organisations is not whether agentic AI will change the industry, but how quickly they choose to deploy it.

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