Author

Dan Brightmore

Published

26 November 2025

Estimated Read time

4Mins

Read in brochure format

Our cover star Scott Gunther, General Partner at IAG Firemark Ventures, reveals how the company is bringing powerful investments to…

Our cover star Scott Gunther, General Partner at IAG Firemark Ventures, reveals how the company is bringing powerful investments to life to transform the ways insurance is delivered.

Read the latest issue of FinTech Strategy here

IAG Firemark Ventures: Transforming Insurance

Scott Gunther, General Partner at IAG Firemark Ventures, tells FinTech Strategy how the company is championing key InsurTech investments to transform how insurance is delivered.

“We realised that if we were going to bring the best of the outside world in, we needed to be a truly global CVC.”

Publicis Sapient

Financial Services Director Arunkumar Gopalakrishnan tells us how Publicis Sapient is developing the playbook for delivering successful AI-led digital transformations across the financial services landscape.

“Working with Generative AI today feels like standing on a new frontier. It keeps us on our toes, but it’s also what drives us – to stay relevant, deliver outcomes and connect both worlds of business and technology.”

Techcombank

Chief Strategy & Transformation Officer, PC Chakravarti reveals the operating model, Data & AI foundations, culture and talent playbook, and the partnerships turning ambition into market leading outcomes at Techcombank in Asia.

“Tech is not the limiting factor – it’s about supporting people and talent to leverage capabilities to enhance business models.”

CIBC Caribbean

Deputy CIO Trevor Wood explains how CIBC Caribbean is blending technology, culture, and customer-centricity to deliver seamless digital experiences across the region with a ‘Future Faster’ strategy.

“We want to lead in every market we operate, build maturity across our practices and be architects of a smarter financial future for all.”

Nationwide

Dan Wilson, Head of Customer Journey at the trusted mutual, reveals the strategic ambition driving payments innovation to modernise Nationwide’s platform delivering a resilient and secure financial future for customers across the UK.

“We’re seeking to modernise the Society’s core infrastructure but also build the tools and features our customers need to help them manage their money and payments.”

Alexforbes: Transforming & Diversifying Financial Services

Chief Information Officer, Jan Bouwer, explores the work Alexforbes has undertaken to modernise and expand its financial services for its 1.2 million members and retail customers alike. “Alexforbes can now engage its 1.2 million members more directly, offering a wider range of services.”

Read the latest issue of FinTech Strategy here

  • Artificial Intelligence in FinTech
  • Digital Payments
  • InsurTech
  • Neobanking

Author

Dan Brightmore

Published

16 August 2022

Estimated Read time

3Mins

Read in brochure format

Our cover story this month reveals how Sarita Singh, Regional Head & Managing Director for Stripe in Southeast Asia, and her team are driving financial inclusion across the region and supporting SMEs with end-to-end services putting users first

This month’s cover story reveals how Stripe’s payments platform is driving financial inclusion across Asia.

Welcome to the latest issue of Interface magazine!

Opportunities for innovation and growth via the adoption of new technologies are everywhere. However, organisations are faced with a bewildering array of choices to help them transform and choosing the best option to drive positive disruption is a tough call. We take a look at some of these fascinating journeys…

Read the latest issue here!

Stripe: increasing the GDP of the internet

Sarita Singh, Regional Head & Managing Director for Southeast Asia, Stripe
Sarita Singh, Regional Head & Managing Director for Southeast Asia, Stripe

This month’s cover story explores the genesis of fast-growing payments platform Stripe. Sarita Singh, Regional Head & Managing Director for Southeast Asia, leads a team driving financial inclusion across the region, supporting SMEs with end-to-end services putting users first.

“We’re building products and the financial infrastructure to help our users go cross-border, beyond their domestic boundaries, to widen their markets and drive efficiencies within their financial services infrastructure. With Stripe under the hood, businesses  are able to focus on what they do best without wasting time researching, purchasing, integrating, and maintaining dozens of payment technology point solutions because Stripe is a platform that offers all of them, and is already integrated.”

IAG: tech procurement linked to purpose

We speak with IAG’s CPO & VMO Claire Ledder, who reveals the transformative approach to technology procurement being deployed by an Australian market leader home to several leading insurance brands. “We’re now able to tackle sourcing and contracting with an end-to-end approach capable of measuring the value delivered.”

IAG’s CPO & VMO Claire Ledder
Portrait Photography

U.S. Department of State: facilitating diplomacy with tech

Todd Cheng Director of IT Customer Service at the U.S. Department of State, talks about the ever-evolving relationship between technology and diplomacy. “We’ve been through the process of updating the IT model at State to a new, more customer centric version of the Information Technology Infrastructure Library (ITIL).” By his calculations, these changes have benefited the organisation by reducing network disruption by some 400,000 hours of diplomacy every month.

Afni

Afni’s CISO Brent Deterding explains how breaking down the traditional and perceived barriers between security and the boardroom can transparently position cyber effectiveness as a critical enabler of improved business outcomes.

Afni’s CISO Brent Deterding
Afni’s CISO Brent Deterding

Also in this issue, we hear from Zoom on the future of work and report again from London Tech Week where an expert panel gave advice for businesses on anticipating and preparing for cyber risk against a backdrop of geopolitical uncertainty.

Enjoy the issue!

Dan Brightmore, Editor

Author

Dan Brightmore

Published

15 December 2021

Estimated Read time

2Mins

Read in brochure format

Our exclusive cover story this month explores how IAG Firemark Ventures is disrupting insurance to reimagine the customer journey today…

Our exclusive cover story this month explores how IAG Firemark Ventures is disrupting insurance to reimagine the customer journey today

Welcome to the latest issue of Interface magazine!

Technology with the capacity to enhance customer journeys and evolve in line with our changing needs is the holy grail that the companies featured in this packed issue of Interface are on a quest to deliver…

Read the latest issue here!

Our cover star Scott Gunther, General Partner at IAG Firemark Ventures, embodies that pioneer spirit. Leading the investment arm of Australia and New Zealand’s largest insurer to think like a startup and drive innovation in the FinTech & InsurTech space, Gunther’s vision is being realised… “We not only provide staple financial services but the solutions that can make the world a safer place by reacting to everything from natural disasters to life-changing events.”

Trusted by 95% of Fortune 500 companies, Microsoft Azure is delivering transformative cloud journeys for organisations at all levels. Laurent Pierre Jr, General Manager for Azure Customer Experience Engineering Support (CXP), reveals how by creating a high trust environment, the speed at which you and your team can execute and perform becomes a force multiplier.

Keeping with the theme of transformative tech, BSI talk us through the innovation behind the extraordinary world of immersive auditing, outlining its advantages and the potential for a continuous wave of disruption set to provide deeper client value and change the dynamics of assurance forever.

Also in this issue, we hear from Lockton Re on how its global reinsurance business is benefiting from the deployment of smart solutions that leverage new technologies; speak with the CIO at the Office of Inspector General (a part of the US Department of Health & Human Services); discover advances in the digital approach to identity validation with Okta and get the lowdown from Vodafone on how blockchain has the potential to disrupt telcos.

Enjoy the issue!

Dan Brightmore, Editor