FinTech Strategy issue 7 is live with key insights from the industry experts and thought leaders shaping the future of financial services

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Standard Bank: From Digital to Intelligent Transformation

Our cover story spotlights Sibusiso (Sibu) Ngubeni, Executive Head for Data & Analytics, who reveals how Standard Bank is building a data-led future to support colleagues and customers in 21 countries of operation across sub-Saharan Africa.

“You can have an outstanding data platform or the right quality data, but you cannot get that done without driving the culture. The question is no longer simply do we have the data? We must now ask, is the data trusted? Is it accessible? Is it sufficiently contextualised? Then the bank can truly aspire to be a trusted advisor.”

Pacific Life: Procurent Transformation

Pacific Life’s VP for Global Procurement Solutions, Michael McKenna, discusses delivering procurement transformation with a holistic and unified approach. By aligning category management and sourcing, supplier management, procure-to-pay, and third-party risk management under a common operating model his team is expanding support across Pacific Life’s insurance and global reinsurance businesses.

“Transformation starts with transparency,” says McKenna. “You need visibility into spend, suppliers, contracts and risk before you can make better decisions.”

Publicis Sapient: Wealth Management & AI

Manas Saha, Head of Financial Services UK at Publicis Sapient, on why firms that build client context, adviser judgement, past decisions and compliance outcomes – held in a form that both people and AI agents can use – will compound their advantage. Firms that don’t will be renting the same intelligence as everyone else.

“For decades, wealth management has operated under a simple equation in which growth required proportionally more advisers, more operational capacity and more cost, so as assets under management increased, firms scaled through people, processes and organisational complexity. Artificial intelligence is now breaking that equation, and the speed at which it is happening has caught much of the industry off guard.”

Bitpace: Is the end of the multi-day payment finally in sight?

Banks have taken meaningful steps to incorporate stablecoins into their institutional payment strategy as pressure intensifies for faster cross-border settlement. This could finally signal the death of the multi-day payment, says Anil Oncu, Chief Executive Officer at Bitpace, but launching a stablecoin is just the beginning…

“The means to achieving faster international settlements already exist, with crypto payment gateways demonstrating how stablecoins can be used to settle payments across borders in minutes.”

Also in this issue, Globant reveal the future for agent-driven commerce; Red Hat reason why stablecoins won’t fully replace traditional payment rails; we hear from Alteryx on why data readiness has become the single biggest determinant of AI success in the banking and insurance sector; bunq outline why trust will decide who wins the next generation of crypto buyers; and Mangopay chart the future for multi-PSP payment flows.

Want more? We also round up the key FinTech events and conferences across the globe. And watch this space for the forthcoming inaugural FinTech Strategy AI Playbook.

Enjoy the issue!

Read the latest issue here

  • Artificial Intelligence in FinTech
  • Digital Payments
  • InsurTech
  • Neobanking

Standard Bank reported a 10% increase in first-half headline earnings to $1.62 billion, supported by stronger fee and trading income and a decline in credit impairment charges

Africa’s largest bank by assets reports that headline earnings for the six months ended June 30 rose to $1.62 billion, equivalent to 26.1 billion South African rand, from the same period a year earlier. The result reflected stronger activity across its corporate and investment banking operations and moderate growth in lending.

Net interest income increased 4% to about $3.32 billion, as stronger deal activity and loan growth supported revenue. However, net interest margins narrowed to 4.72% as lower interest rates and increased pricing competition put pressure on lending profitability.

Fee and commission revenue rose 7% to approximately $1.14 billion, driven by higher corporate debt financing activity and increased banking transactions. Trading revenue also increased 8% as market activity provided an additional boost to the bank’s non-interest income.

Credit impairment charges fell 12% to about $439 million, improving the group’s credit loss ratio to 73 basis points from 93 basis points a year earlier. The lower impairment charge provided a significant contribution to earnings growth as credit conditions improved across its markets.

Strong Performance

The bank’s performance came despite a more challenging interest-rate environment. Lower rates can reduce the amount banks earn from the difference between lending and deposit rates, making growth in fees, trading and other non-interest revenue increasingly important.

Standard Bank’s return on equity remained strong at 19.8%, reflecting its ability to generate substantial earnings relative to shareholders’ capital. The group has continued to focus on expanding its digital banking, payments and corporate banking operations across Africa.

The lender also increased its interim dividend by 10% to $0.56 per share, equivalent to 9.02 South African rand, signalling confidence in its earnings and capital position.

The results come as South Africa’s banking sector benefits from improving economic conditions and lower credit stress, although weaker interest margins are creating pressure on traditional lending income.

Standard Bank has maintained its full-year outlook as it seeks to build on the momentum from the first half. The group expects continued growth across its banking businesses while remaining focused on controlling costs and managing credit risks.

The earnings performance reinforces Standard Bank’s position among Africa’s largest financial institutions, with its diversified operations across South Africa and other African markets helping offset pressure from weaker margins in traditional banking.

Learn more at standardbank.co.za

  • Digital Payments
  • Neobanking

Standard Bank CIO Bessy Mahopo on the challenges of operating in a fractured market and how the company overcomes them

This month’s cover story highlights how technology is helping Standard Bank overcome the challenges of a fractured market to both drive business growth and improve services for customers.

Welcome to the latest issue of Interface magazine!

“Time may change me, but I can’t trace time…” sang David Bowie. Changes can be challenging to manage with the path to positive disruption not always a smooth change management journey.

Interface dives deep for insights on understanding, planning, implementing and communicating change across industries.

Read the latest issue here!

Standard Bank: driving Africa’s growth

Standard Bank CIO (CIB – Transactional Banking) Bessy Mahopo explains how one of South Africa’s largest banks is using its own digital transformation successes as a template to support the country’s ongoing technological evolution by overhauling IT from the inside out. “I believe that once we start moving the curve to fifth and sixth generation technology, we’re going to become even more of a value-producer.”

The art of change management with SAP

Maria Villar, Head of Enterprise Data Strategy and Transformation at SAP, talks about the importance of driving change in the technology space and helping businesses thrive with data from the perspective of one of the world’s leading enterprise resource planning software vendors. “My job is about finding out what a good data strategy looks like and continuing to spend time with customers to look ahead…”

Talent transformation journeys with TUI

We caught up with Cerstin Lang, Director for HR Group IT at TUI. She reveals how it’s global For:ward program is driving digital transformation as the travel giant works with training partner Udacity to upskill IT talent. “Our IT goals are focused on developing a structure that supports new ways of working with the right balance to innovate and grow in the future.”

How TransUnion is enabling consumer trust

Alejandro Reskala, CIO Canada, LATAM, Caribbean at TransUnion, about technology transformation at a leading consumer credit reporting agency, its dedication to people, and how it makes trust possible. “TransUnion has always blazed a trail to use technology and data to generate insights that help support financial inclusion.”

Also in this issue, we ask what the birth of ChatGPT means for businesses leveraging tech and learn from Rivery why organisations need to rethink their data strategy with robust operational analytics.

Enjoy the issue!

Dan Brightmore, Editor